Legal Document
Privacy Policy
Last Updated: 12 June 2025
Phuengpha Legal ("we", "us", "our") is committed to protecting the personal information you share with us. This policy explains what data we collect, how we use it, and what rights you have in relation to it.
This policy applies to information collected through our website and through our legal services. It is written in plain language because we believe you should be able to understand it without a legal background.
If you have any questions, you can reach our data enquiries contact at [email protected].
1. What information we collect
We collect information in the following circumstances:
- Contact form submissions: name, email address, phone number (optional), and message content.
- Consultation appointments: personal and family information you share during consultations, which may include sensitive information relevant to your legal matter.
- Website usage data: anonymised information about how visitors use our website, collected via cookies (see Section 5).
- Communications: records of emails, messages, and other correspondence with our practice.
Legal basis for processing:
- Your consent, given when submitting a contact form.
- Performance of a contract, when you engage our services.
- Legitimate interests, for communications related to your enquiry.
- Legal obligation, where we are required by law to retain records.
Retention periods: Contact enquiry data is retained for 12 months. Client matter records are retained for 7 years in line with Thai legal professional obligations. Analytics data is anonymised and retained for 24 months.
2. How we use your information
- To respond to your enquiry and arrange consultations.
- To provide the legal services you have engaged us for.
- To prepare, send, and store legal documents relevant to your matter.
- To maintain records required by Thai professional legal obligations.
- To improve our website based on anonymised usage data.
- To comply with applicable law, including reporting obligations where required.
We do not use your information for direct marketing without your explicit consent. We do not sell your data to third parties.
Third parties we work with: We may share limited information with secure document preparation services, court filing administrators, and cloud storage providers under appropriate data processing agreements. We do not share client consultation information with any third party without your knowledge and consent.
3. How we protect your information
- Data transmitted through our website is protected by TLS/SSL encryption.
- Client files are stored on access-controlled systems with restricted staff access.
- Physical documents are held in locked storage at our Bangkok office.
- All staff are bound by confidentiality obligations and professional privilege.
- We review our data protection practices regularly.
- In the event of a data breach affecting your rights, we will notify you without undue delay in accordance with Thailand's PDPA requirements.
4. Cookies
Our website uses cookies to understand how visitors use it and to remember your preferences. Essential cookies are necessary for the website to function. Analytics and preference cookies are optional and can be declined.
For full details about the cookies we use and how to manage them, please see our Cookie Policy.
5. Your rights
Under Thailand's Personal Data Protection Act (PDPA, B.E. 2562) and applicable international standards, you have the following rights in relation to your personal data:
- Right of access: You can request a copy of the personal data we hold about you.
- Right to rectification: You can ask us to correct inaccurate information.
- Right to erasure: You can ask us to delete your data in certain circumstances.
- Right to data portability: You can request your data in a structured, machine-readable format.
- Right to object: You can object to processing based on legitimate interests.
- Right to withdraw consent: Where processing is based on consent, you can withdraw it at any time.
- Right to complain: You have the right to lodge a complaint with the Personal Data Protection Committee of Thailand (PDPC).
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
6. Third-party links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.
7. Children's privacy
Our services are intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under 18. If you believe a minor has submitted data to us, please contact us at [email protected] so we can remove it promptly.
Note: Information about children may be shared with us as part of a parenting or family arrangement matter. In such cases, that information is handled with particular care and in accordance with applicable child protection standards.
8. Changes to this policy
We may update this policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We recommend checking this page periodically. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
9. Contact us
If you have any questions about this policy or wish to exercise your data rights, please contact:
Phuengpha Legal
128 Lat Phrao Road, Chatuchak, Bangkok 10900, Thailand
Email: [email protected]
Phone: +66 53 845 219